Terms & Conditions
Last update: 8 April 2026
Privacy Notice
We take your privacy very seriously. Please read this privacy notice carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use and are responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation, which applies across the European Union (including in the United Kingdom) and the Data Protection Act 2018 and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Our Contact Details
Lisson Gallery London Limited 67 Lisson Street, London, NW1 5DA Tel: +44 (0)20 7724 2739 Email: contact@lissongallery.com Data Protection Administrator: Heidi Naish heidi@lissongallery.com 67 Lisson Street, London, NW1 5DA
Personal information we collect and hold about you
The type of personal information we collect about you depends on the relationship we have with you. We may collect and use the following personal information about you:
Clients/Potential Clients
- your name and contact information, including address, email address and telephone numbers
- delivery address for delivery of purchase
- your identification and other documentation (such as passport, ID card, proof of address) for our 'Know Your Client' checks
- your billing information, transaction and payment information
- your purchase history and ownership of artworks
- information about how you use our website, IT, communication and other systems
- details of your attendance at any of our events
- We may also collect other personal information about you and your family, such as birthdays and names, in order to nurture and maintain our close relationship
- Any other information that may identify you that you have voluntarily provided to us
Artists/Potential Artists
- your name, address and contact information, including address, email address and telephone numbers
- your identification and other documentation (such as passport, ID card, proof of address) for our ‘Know Your Client’ checks
- history of your works
- financial details, transactions and payment information
- information about how you use our website, IT, communication and other systems
- details of your attendance at any of our events
- we may also collect other personal information about you and your family, such as birthdays and names, in order to forge and maintain our close relationship
- Any other information that may identify you that you have voluntarily provided to us
Visitors to website
- Cookies in order to get a better understanding of the use of our website
Visitors to our galleries
- CCTV Footage
- Visitors Book
Others
- CVs and contact details of you are applying for a position
- Contact details to facilitate or establish any relationship with you
This personal information is required to provide services or items to you or to receive services or items from you. If you do not provide personal information we ask for, it may delay or prevent us from providing or obtaining items and/or services to you.
How your personal information is collected
We collect most of this personal information directly from you in person, by telephone, email and/or via our website. However, we may also collect information:
- from cookies on our website
- various professional online sources, such as LinkedIn or other professional organisations
- CCTV images when you visit our stores
How and why we use your personal information
Under data protection law, we can only use your personal information if we have a proper reason for doing so, for example:
- to comply with our legal and regulatory obligations
- for the performance of our contract with you or to take steps at your request before entering into a contract with you
- for our legitimate interests or those of a third party, or
- where you have given consent
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so: